Roche Sequencing Specialist Vacancy – Biology & Biotechnology

Roche Sequencing Specialist Vacancy – Biology & Biotechnology

Roche hiring biology and biotechnology candidates for the post of Product Support Specialist – Sequencing. Product Support Specialist – Sequencing job opening at Roche. Biology job opening 2022, Biotechnology job opening 2022. Intrested and eligible candidates may check out all the details on the same below:

Job Title: Product Support Specialist – Sequencing

Category Customer Support

Job Id 202201-102735

Job Location:

Santa Clara, California, United States of America Pleasanton, California, United States of America

Elibgility Criteria: 

Formal Training/Education:
Bachelor’s degree (e.g. Medical technology, Chemistry, Biology, Biotechnology)

Experience:

• 1-year Technical Support Experience (Field or Customer-Facing role incorporating experience with Troubleshooting and Training)
• Trainer Certification preferred
• Experience with next-gen sequencing technologies and methods (eg, library preparation, target enrichment, qPCR)
• Project management experience preferred

Job-related experience:

• Certified trainer, Certified coach (need to specify certifications and verify if required)
• Field experience
• Laboratory experience
• Trainer experience
• Excellent troubleshooting skills
• Knowledge, Skill, or Ability
• Possesses good communication, organizational and logical thinking skills. Communicates complex and unfamiliar ideas and solutions easily to users with little or no technical knowledge.
• Effectively communicates with internal partners as issues escalate to more advanced problems and works to satisfy internal and external partners.
• Ability to work independently on assigned tasks of moderate scope with minimal guidance or supervision. Exercises judgment within defined procedures and practices to determine appropriate action
• Ability to interact with appropriate cross-functional groups.

Essential Functions: 

• 25% Domestic travel is required and international travel may be required.
• Follows established Roche Quality system procedures in the execution of work.
  Provides on-market support by addressing Level 2 submissions independently with occasional guidance from senior member of team. Applies knowledge of professional practices, assay performance, and troubleshooting principles and practices.
• Participates in and may lead design review teams to provide service perspective, reviews and approves design change content, and assists in and/or creates the required deliverables.
• Creates/revises curriculum for training sessions and delivers training to small groups.
• Supports service requirements on development projects and creates service and user documentation for internal/external training prior to Launch Decision and for on-market products as needs arise.
• Utilizes Project management fundamentals to ensure assigned projects are completed properly and on time.
• Other duties as assigned by management.

Roche Sequencing Specialist Vacancy

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